Booking and Payment Policies
In order to reserve the date(s) of your trip, we require full payment at the time you make your booking. Payment can be made via personal check, cashier’s check, money order, electronic wire transfer, or any major credit card through our secure system. Checks should be made out to Yellowstone Wild, LLC and mailed to us at PO Box 484, Gardiner, MT, 59030 within 10 days of your booking date.
Once we receive your booking we will send you additional information and plan the details of your trip to make your experience with us the very best. Again, thank you for your interest in Yellowstone Wild. We look forward to your visit! You may contact us with any questions or concerns at any time.
In case you need to cancel your trip with us, we will fully refund you up to 60 days prior to the starting day of your trip minus a $50 processing fee (note that if you booked online, the “fees” charged by the booking platform – which is separate from our company – are also non-refundable).
In case you need to cancel your trip with us between 15 and 59 days prior to the starting day of your trip, we will refund half of the costs of your trip.
Any cancellation made 14 days or fewer before the starting day of your trip will not be refunded.
We regret that as a small business, we are rarely able to make exceptions to our cancellation policy. We highly recommend that you purchase trip insurance, such as that offered by https://www.travelguard.com, in case you should need to cancel your trip.
Let’s Start Planning
Please let us know where you will be staying during your visit to Yellowstone. If at all possible we will pick you up at your hotel or local lodging. In case you do not have accommodations already arranged, we can make lodging recommendations in Gardiner or northern Yellowstone (see our Partners page). If you are not staying in Gardiner, we will need to arrange an appropriate meeting location and time to facilitate the best tour experience.
Please let us know what your main interests are and what about Yellowstone captures your attention and curiosity. We would like to know just a little bit about you so that we can better plan and craft your tour specifically for you and your family. Additionally, if anyone in your group has any dietary restrictions or medical conditions that we should know about, please give us ample time to prepare for those circumstances.